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2020 Airline Digital Optimization Yearbook

Benchmarks from 49 surveyed airlines along with insights from Airbnb, Google and Gartner
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49 surveyed airlines

Benchmarks and stats from 49 surveyed airlines; plus more than 50 charts and real-life examples

Tips From the best digital leaders

Airline CDOs, book authors, a Harvard professor, the Airbnb Vice President and Google and Gartner UX experts

COVID-19 Guidelines

Each section of the yearbook includes guidelines on how to adapt your ecommerce to the challenges of COVID-19

What do your fellow airlines professionals say about our research papers?

Our research papers are read by the world's top airlines!

Join more than 3.000 airline digital and e-commerce experts that rely on our insights and research.