[NEW] Digital Academy - the only digital training designed especially for airline professionals. Get more info here.

Select Sidearea

Populate the sidearea with useful widgets. It’s simple to add images, categories, latest post, social media icon links, tag clouds, and more.


Diggintravel Privacy Policy – We Care About Your Data

This Statement sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

1. How do we collect your data (Information collection)

 Information you have provided us with

This might be your e-mail address, first name, last name, company name – mainly information that is necessary for delivering you a content and our service and to enhance your user experience.  We may use this information to share content and company updates through email marketing and social media campaigns.

Information automatically collected about you

This includes information that is automatically stored by cookies and other website and session tools. We use this information to analyze trends, to administer our Website, to track users’ movements around the Website and to gather demographic information about our user base as a whole. This information is used to improve your user experience. When you use our services or look at the content of our website, your activities may be logged.

Publicly available information

We might gather information about you that is publicly available.

2. How do we use your data (Intended use)

 We need your personal data in order to:

  • provide you with an optimal user experience on our website and on other digital channels used by us.
  • provide our service to you. This includes for example registering your newsletter account; providing you with other products and services that you have requested; providing you with promotional items at your request and communicating with you in relation to those products and services and notifying you of changes to any services.

Therefore, your personal data will be used solely for the needs of fulfilling an inquiry or service (e.g. sending informative materials, offers, presentation, all relating to the order or service) and for improving our communication with you (e.g. targeted sending of emails and targeted advertising on social and other media).

With your consent we Process your Personal Data for the following purposes:

  • to send you newsletters and campaign offers (from us and/or our carefully selected partners);
  • to conduct surveys and researches: occasionally, we may provide you with the opportunity to participate in a survey on our Website. If you participate, we will request certain personal information from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information and information about the research topic (ex. our Airline Digital Optimization survey, Airline Digital Retailing survey, Conversion Optimization Survey).
  • for other purposes we have asked your consent for;

 If you have registered to our newsletter or other mailing lists, we will send you information  about Diggintravels’ content (ex. new articles, new podcast episodes) and services. If you no longer wish to receive these types of communications, you may unsubscribe by following the instructions in the section “Choice and Opt-out” below.

3. How do we take care of your data (security)

 Diggintravel provides all of the required technological and other website security solutions for complete protection of your data. On the website, the transfer of sensitive personal and transaction data is carried out in safe mode using the SSL (Secure Sockets Layer) protocol. The data are encrypted with an up to 256-bit key even before leaving your browser, and are transferred to our server in encrypted form. That way the system prevents anyone from intercepting the personal and transaction data you are sending to our online store.

4. How you can contact us and your rights to information (Data protection right)

You can submit any comment, request, question that you may have regarding our Data privacy policy by contacting us at:

Diggintravel, Iztok Franko s.p.

Poklukarjeva 76

1000 Ljubljana


T: +386 (0)590 75 680

E: Iztok.franko@diggintravel.com

Based on your request, we will inform you which personal data we have collected, in writing and in accordance with applicable regulations. The user may at any time request Diggintravel to stop using his/her personal data, either permanently or temporarily. During the controlling of personal data, a person may request to view and update the data in the database.

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

If you want to exercise any of these rights, then please contact the Iztok.franko@diggintravel.com.

5. Choice/opt-out

We provide you the opportunity to ‘opt-out’ of having your personal information used for certain purposes, when we ask for this information. If you no longer wish to receive our newsletter, promotional or other (electronic) communications, you may opt-out of / unsubscribe to receiving them by following the instructions included in each newsletter

6. Links to other sites

Our website contains links to other websites that are not owned or controlled by Diggintravel. Please be aware that we are not responsible for the privacy practices of such other websites.

This Privacy Policy applies only to information collected by this Website. We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.

7. Disclosure of your information

We may share your personal data with any member of the Diggintravel personnel or other Diggintravel team members.

We may also share your information with selected third parties including: business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.

Below is a list of third parties with whom we may share your data:

8. Changes to this privacy statement

From time to time we may update this Statement. When we do, we will publish the changes on this Website. If you do not agree with these changes, you should discontinue your use of our Website. If material changes are made to this Statement, we will notify users by e-mail or by placing a prominent notice on this Website.